Last updated: June 2026  |  Applies to players in the Philippines
Privacy Policy

bibgoplus Privacy Policy

This Privacy Policy explains how bibgoplus collects, uses, stores, and protects your personal information when you use our platform. Please read this carefully — by registering an account, you agree to the practices described here.

This Privacy Policy applies to all players who register and use the bibgoplus platform. It covers your personal data, how it is handled, and your rights in relation to that data. For questions, contact us at [email protected].

1What Information We Collect

When you register and use bibgoplus, we collect certain personal information to operate your account and provide platform services. The main categories of information we collect include:

  • Registration details: Full name, date of birth, email address, mobile number, and a username chosen by you.
  • Identity verification (KYC) documents: Government-issued ID or other documents required to verify your identity and age. This is required before withdrawals are processed.
  • Financial information: Records of PHP deposits, withdrawals, and transactions on your account, including the payment channels used. We do not store full bank account numbers or e-wallet credentials on our platform.
  • Device and usage data: IP address, device type, operating system, browser type, and general location data generated when you access the platform. This is used for security, fraud prevention, and platform improvement.
  • Gaming activity: Records of games played, bets placed, wins, and session history. This data is linked to your account and is accessible to you through your account dashboard.
  • Communication records: Messages you send to bibgoplus support, including email and chat communications.

We only collect information that is necessary for the purposes described in this policy. We do not collect data we do not need.

2How We Use Your Information

bibgoplus uses your personal information for the following purposes:

Purpose Information Used
Account creation and management Registration details, verified identity
Age and identity verification (KYC) Government ID, date of birth
Processing PHP deposits and withdrawals Transaction records, payment channel data
Security and fraud prevention Device data, IP address, login history
Responsible gaming monitoring Gaming activity, session data
Customer support Communication records, account information
Platform improvement Anonymised usage and behaviour data

We do not use your personal information for purposes beyond those listed above without notifying you and, where required, obtaining your consent.

3How We Protect Your Data

Protecting your personal information is a core part of how bibgoplus operates. The security measures we apply include:

  • SSL encryption: All data transmitted between your device and the bibgoplus platform is encrypted using SSL/TLS. This applies to the website, the mobile browser experience, and the Android app.
  • OTP authentication: New device logins require one-time password (OTP) verification to your registered mobile number, protecting against unauthorised access even if your password is compromised.
  • Access controls: Internal access to your personal data is restricted to staff who need it to perform their specific role. Broad internal access is not permitted.
  • Secure data storage: Account information and KYC documents are stored in secured systems. We do not retain full financial instrument details beyond what is required for transaction records.

No online platform can guarantee absolute security. If you have reason to believe your bibgoplus account has been accessed without your authorisation, contact support at [email protected] immediately so we can act on it.

bibgoplus will never contact you to ask for your account password or full OTP code. If anyone claiming to represent bibgoplus requests this information, do not provide it and report it to our support team.

4When We Share Your Information

bibgoplus does not sell your personal information. We do not share your data with advertisers or unrelated third parties for marketing purposes. Your information may be shared in the following limited circumstances:

  • Payment processing: When you make a PHP deposit or request a withdrawal, transaction information is shared with the relevant local payment provider (bank, e-wallet service) to process the transfer.
  • Identity verification services: KYC documents may be processed through a third-party verification service to confirm authenticity. These providers operate under confidentiality obligations.
  • Legal compliance: We may disclose information where required by applicable Philippine law, court order, or valid legal process from a competent authority.
  • Fraud and security investigations: In cases of suspected fraud or criminal activity, relevant data may be shared with law enforcement or appropriate authorities.

In all cases where third parties handle your data on our behalf, we require that they maintain appropriate data security standards and only use your information for the specific purpose for which it was shared.

5How Long We Keep Your Data

We retain your personal information for as long as your account is active and for a reasonable period after account closure, to comply with legal and regulatory obligations and to handle any outstanding queries or disputes.

Specifically:

  • Account registration and KYC records are retained for the period required under applicable Philippine laws and regulations.
  • Transaction records (deposits, withdrawals, gaming activity) are retained for the period required for financial record-keeping purposes.
  • Support communication records are retained for a reasonable operational period after the matter is resolved.

When data is no longer required and no legal obligation to retain it exists, it is securely deleted or anonymised.

6Cookies and Device Data

bibgoplus uses cookies and similar technologies on the platform website and mobile browser to support essential functions — including keeping you logged in during a session, remembering preferences, and maintaining security checks.

We do not use tracking cookies to build advertising profiles or share behaviour data with ad networks. The data collected through cookies is used only for the operation of the platform and the security purposes described in this policy.

The Android app uses local storage and device identifiers for similar purposes — session management and security. No persistent advertising tracking is applied through the app.

Disabling cookies in your browser may affect the functionality of the bibgoplus platform, including your ability to stay logged in during a session.

7Your Rights Over Your Data

As a bibgoplus account holder, you have certain rights in relation to your personal information. You can exercise these rights by contacting us at [email protected].

  • Right to access: You can request a summary of the personal information bibgoplus holds about your account.
  • Right to correction: If any of your personal information is inaccurate, you can request a correction. Some details may require re-verification.
  • Right to request deletion: You can request that your account and associated personal data be deleted. We will process this subject to any legal obligations to retain certain records.
  • Right to object: You may object to certain uses of your data. We will review any such request and respond accordingly.

Requests related to your personal data are processed within a reasonable timeframe. We may need to verify your identity before actioning a request.

8Minors and Age Restriction

bibgoplus is strictly for players aged 21 years and above. We do not knowingly collect personal information from anyone under this age. If we become aware that an account has been registered by a person under 21, we will suspend the account immediately and handle any associated data in accordance with our verification procedures.

If you believe a minor has registered on the platform, please contact us immediately at [email protected].

9Changes to This Privacy Policy

bibgoplus may update this Privacy Policy from time to time. When changes are made, we will update the "last updated" date at the top of this page. Material changes will be communicated to registered players through the platform or by email to your registered address.

Continued use of the bibgoplus platform after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you may close your account by contacting support at [email protected].

Contact for Data Requests

To access, correct, or delete your personal data, email us at [email protected] from your registered email address.

21+ only. bibgoplus collects no data from persons under the age of 21. Accounts found to be held by minors are suspended immediately.

How bibgoplus Handles Your Privacy

Six key principles that shape how we collect, protect, and respect your personal information on the platform.

SSL Encryption on All Connections

Every connection between your device and bibgoplus is encrypted using SSL/TLS — whether you're on the website, the mobile browser, or the Android app. Your login credentials and transaction data travel securely.

OTP Login Protection

Every new device login requires OTP verification to your registered mobile number. Even if someone has your password, they cannot access your bibgoplus account without also having access to your phone.

No Data Sold to Advertisers

bibgoplus does not sell your personal data or share it with ad networks. The information you provide is used only for operating and securing your account, processing PHP transactions, and improving the platform.

KYC Verification Done Once

Identity verification completed on your bibgoplus account applies across all devices — desktop, Android app, and mobile browser. You don't repeat the process each time you use a different device.

Restricted Internal Access

Access to your personal information within bibgoplus is restricted to staff whose specific role requires it. Broad internal access to account data is not permitted as a general practice.

Your Rights Are Actionable

You can request access to your data, ask for corrections, or request deletion of your account and associated records. Email [email protected] from your registered address to exercise these rights.

Your Data Rights at a Glance

As a bibgoplus account holder in the Philippines, here are the rights you hold in relation to your personal data.

Right to Access

Request a summary of the personal information bibgoplus holds on your account, including transaction and gaming history.

Right to Correction

If your personal information is inaccurate or out of date, you can request that it be corrected. Some updates may require re-verification.

Right to Deletion

You can request deletion of your account and associated personal data, subject to any legal obligations to retain certain records.

Right to Object

You may object to certain processing of your data. Submit your objection by email and we will review and respond to your request.

Privacy at Every Layer of the Platform

From the moment you register to every spin and deposit — how bibgoplus protects your data across the platform.

Registration

Registration data is stored securely and used only to verify your identity and manage your account. We collect only what we need.

PHP Transactions

Transaction data is shared only with the payment provider processing your deposit or withdrawal. Full financial instrument details are not stored.

Gaming Activity

Your session and betting history is linked to your account for responsible gaming monitoring and is accessible to you at any time from your dashboard.

Support Contacts

Messages you send to bibgoplus support are retained for the duration needed to resolve the matter, then handled per our data retention schedule.

Play on bibgoplus With Confidence

Your data is encrypted, your account is OTP-protected, and your rights are clear. Register a free bibgoplus account and access the full platform — all in PHP, on any device.

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